Simon Ho | Software Developer Blog

What is the Chatbot CMS I’ve developed and launched a WooCommerce chatbot (WcBot) business in January 2018. It is a mass commercial product. The chatbot main function is to connect between the WooCommerce and Facebook Messenger. See below diagram: The target clients are WooCommerce store owners. WcBot is actually a WordPress plugin. When the clients installed and activated the plugin, the chatbot can be added to the store like below screenshot: Chatbot features The benefits of WcBot for the shop owner: 1. Instantly answering the messages sent from Facebook Messenger like: “Show me the products” “List the category” “Which product price under 30?” “How about the price between 10 and 20?” “Find product tshirt” “View my shopping cart” Example reply screenshot: 2. WcBot has a built-in shopping cart. Wcbot supports whole buying experience inside the chatbot. The whole buying experience means that allows end-users to: Add item(s) to cart Review/Modify shopping cart items Input billing ...

This is a long Blog describes how I build my Chatbot (named I’m Simon Chatbot) to demonstrate below features: The Chatbot talks with human via Facebook Messenger Chatbot server app running NodeJS (with ExpressJS framework) Giving an A.I. brain to the Chatbot with RiveScript The Chatbot server App hosts in AWS Lambda (comply with serverless architecture) User state management persistent via AWS DynamoDB Use Serverless framework for easy App deployment 1. Create a Facebook Page I want my Chatbot could be interfaced with my Facebook friends via Facebook Messenger. First of all, I need to create a Facebook page required by Messenger Platform . I make a funny banner picture and avatar to the Facebook Page as below: 2. Create an Facebook App and configure the Messenger Platform To accomplish chatting in Messenger, Facebook requires a Facebook App to define the configuration of the Chatbot web service. I create the App from the Facebook Developer website . As Facebook developer documentation...